The State of Cheap Flights 2020

A deep dive analysis on how consumers are spending on travel, how they choose flights, where they’re going, and how much they’re spending to get there.

The Golden Age of Cheap Flights

The Golden Age of Flight is associated with the 1950s, when flying was relatively new, seats were large, meals were lavish, and only the wealthy could afford to fly across the country or over the ocean. Although the Golden Age of Flight kicked off 70 years ago, the Golden Age of Cheap Flights is happening right now.

It’s never been cheaper to fly overseas as it is today. For example, in 1948, a roundtrip ticket from NYC to Rome cost $848. That’s nearly $9,000 in today’s dollars. And yet, right now, we regularly see flights from NYC to Rome available for less than $300 roundtrip.

people on an airplane
Interior of an Airline from the 1950s
“For example, in 1948, a roundtrip ticket from NYC to Rome cost $848. That’s nearly $9,000 in today’s dollars.”

So what does that mean for travelers? We’ve surveyed 2,000 Going members—and dove deep into our own data—to look at how consumers are traveling now and how things may change in the coming year. In this, our first annual Report on the State of Cheap Flights, we’ll look at how consumers are spending on travel, how they choose flights, where they’re going, and how much they’re spending to get there. 

01

People plan to travel more in 2020.

More than half of respondents said they plan to take more trips in 2020 than they did in 2019. Only 11% said they would take fewer trips this year. For the majority of people, that means taking 2-3 international trips in 2020.

50%

Said “I’ll take more trips in 2020”

39%

Said “I’ll take the same amount of trips in 2020”

11%

Said “I’ll take fewer trips in 2020”

Half of respondents said their trips will be about the same number of days as they were last year, while 38% expect to take longer trips this year. For nearly half (47%) of respondents, the average trip will be 7-10 days, while another third (34%) said they’ll take trips longer than 11 days.

0%
100%
2-3 Days
4-6 Days
7-8 Days
9-10 Days
11-14 Days
15-21 Days
22-30 Days
31+ Days

02

People plan to spend more on travel in 2020.

More than half (52%) of respondents plan to spend more on travel in 2020 than they did in 2019. For two-thirds (64%), that still means spending less than $5,000 per year. Only 14% of people plan to spend less on travel this year than last year.

52%

Said “I’ll spend more on trips in 2020”

32%

Said “I’ll spend the same amount in 2020”

14%

Said “I’ll spend less on trips in 2020”

0%
100%
$1,000 or less
$1,001 - $2,500
$2,501 - $5,000
$5,001 - $7,500
$7,501 - $10,000
$10,001 - $15,000
$15,001 - $20,000
More than $20k

03

Environmental concerns are changing behaviors.

While almost half (47%) of the people surveyed said they are concerned about flying’s effects on the environment, only a small amount plan on reducing their long-haul flights. Half (54%) said they are flying the same amount but making changes in other areas of their lives, and another quarter (23%) said they are taking the same amount of long-haul flights but taking fewer short-haul flights (and taking a train, car, bus, or ferry instead.)

boat
Image of a Train
Image of a bus
Image of a ferry boat
Image of an SUV
I'm taking the same amount of long-haul flights but trying to reduce my carbon footprint in other ways
54%
I'm taking the same amount of long-haul flights but taking fewer short-haul flights (taking train, car, bus, or ferry instead)
23%
I'm not currently doing any of these above
22%
I'm taking fewer long-haul flights
11%
I'm taking the same amount of long-haul flights but purchasing carbon offsets
7%

04

Europe still tops bucket lists.

Europe is a destination of interest for 80% of respondents, with Asia and Australia & New Zealand distant second and third choices.

greece
Image of Paris
Image of Santorini
Image of European Flag
Image of European Castle
Image of Iceland
Image of Leaning Tower of Pisa
Image of Ocean in Europe
0%
100%
Europe
Asia
South America
Australia & New Zealand
Mexico
Canada
Central America
Pacific Islands
Africa
Middle East

05

Cheap flights and word of mouth influence travel decisions most.

Two-thirds of people (64%) say they chose a destination in 2019 because of a good flight price, while half (52%) also say personal recommendations influenced their choice.

Illustration of mountain and airplane
I found a good deal on a flight
64%
A friend of a family member recommended the place
52%
The place had a special event or festival I wanted to attend
28%
I saw a photo of the place on Instagram
22%
I read an article about the place in a travel magazine
18%
I read a book that was set in the place
7%
I saw a movie that was set in the place
6%
I saw a tv show that was set in the place
6%
I saw a photo of the place on Pinterest
6%
I heard about the place on a travel podcast
5%
A celebrity visited the place
1%

06

Money is more limiting than time.

Illustration of travel options

Half of respondents (53%) say money is what keeps them from traveling more.

Money keeps me from traveling more
53%
Time off from work or school keeps me from traveling more
29%
Family and other commitments keeps me from traveling more
10%
I'm happy with the amount I currently travel
8%

More than half the people surveyed (62%) said they expect to have the same amount of vacation time in 2020 as they did in 2019.

I'll have about the same amount of vacation time in 2020
62%
I'll have more vacation time in 2020
29%
I'll have less vacation time in 2020
9%

78% plan to use every single day. For more than 90% of respondents, that’s at least two weeks.

I will use all of my vacation days in 2020
78%
I probably won’t use all of my vacation days in 2020
21%
0%
100%
Up to 10 days
11-15 days
16-20 days
21-30 days
30+ days

07

Travel is the top priority for many.

Illustration of mountains and airplane

More than a third of respondents (37%) say travel is critical for their happiness, and another 45% say it’s highly important.

Travel is critical for my happiness
37%
Travel is highly important for my happiness
45%
Travel is somewhat important for my happiness
14%
Travel is irrelevant for my happiness
3%

And, people would give up a lot of other things instead of travel:

Pizza
67%

Would give up pizza for a year

social media
65%

Would give up social media for a year

netflix
64%

Would give up Netflix for a year

heart
17%

Would give up dating for a year

Parents see travel as critical for their children, too. Of the respondents who have children, 89% travel with their kids, and 67% say they’d pull their kids out of school for a trip. More than half (58%) say travel is a critical part of their child’s education

08

People who want cheap flights aren’t cheap.

When they save money on flights, 73% of people reinvest that money into other things: traveling more, traveling longer, or splurging on other parts of their trip.

girl traveling
Image of travel destination
Image of travel destination
Image of travel destination
Image of travel destination
Image of travel destination
Image of travel destination
The money I save on flights allows me to splurge on other things like food, hotel, and activities.
36%
The money I save on flights allows me to take more international trips.
29%
I consider it money saved but I don't spend more on other things as a result.
27%
The money I save on flights allows me to take longer trips.
7%

Solo travelers aren’t so different.

Price and affordability still reign with 43% of solo travelers saying cost is the most important factor when determining where to go. Only 16% said safety is their biggest concern.

0%
100%
Price & affordability
Activities & attractions
Safety
Ease of travel
man standing on a mountain
Image of travel destination

And, while 55% would travel more with a partner, 45% actually prefer going solo.

I prefer traveling in a group
55%
I prefer traveling solo
45%

09

Prices are dropping, and deals are more frequent.

While the average price fluctuated by region, in general we found more—and better—deals in 2019 than we did in 2018. And year over year, we’re seeing our lowest fares inch even lower.

2018

1,420 Deals
Average Price
$468.58

2019

1,696 Deals
Average Price
$463.68

Asia

2018 Deals
232
2019 Deals
416
2018 Average Price
$524.18
2019 Average Price
$546.52

Europe

2018 Deals
584
2019 Deals
567
2018 Average Price
$483.89
2019 Average Price
$472.96

Latin America

2018 Deals
363
2019 Deals
384
2018 Average Price
$319.68
2019 Average Price
$339.16

Australia & New Zealand

2018 Deals
65
2019 Deals
69
2018 Average Price
$681.54
2019 Average Price
$659.52

USA & Canada

2018 Deals
148
2019 Deals
150
2018 Average Price
$369.91
2019 Average Price
$384.49

Africa

2018 Deals
38
2019 Deals
130
2018 Average Price
$555.06
2019 Average Price
$575.61

This holds true when we look at some popular routes. The lowest prices we found on these sample routes in 2019 are $30 to $140 less than the lowest prices we found in 2018.

NYC to Paris
2018 Lowest Price
$276
2019 Lowest Price
$241
LA to Tokyo
2018 Lowest Price
$526
2019 Lowest Price
$438
Atlanta to London
2018 Lowest Price
$451
2019 Lowest Price
$405
Miami to Lima
2018 Lowest Price
$353
2019 Lowest Price
$210

10

Despite lower prices, finding cheap flights can still be a challenge.

About a third of people (30%) say their biggest complaint about air travel is high prices. And while we may be in the golden age for prices, we’re not in the golden age of travel comfort. Nearly a third (29%) of people say their biggest annoyance is small seats and lack of legroom.

inside of airplane
Image of Interior of modern airline
High prices on flights
30%
Small seats/not enough legroom
29%
Fees for checked bags
9%
Restrictive fares (basic economy)
8%
Seat selection fees
6%
Other passengers
5%
Restrictive cancellation policies
5%
Overbooked flights
3%
Lost luggage
1%
Bad food
1%

11

Travelers are looking for additional ways to save.
Illustration of a piggy bank

When basic economy is the lowest price, 80% book it.

I will fly basic economy if it’s the lowest price
80%
I only buy main economy or a higher class of fare
20%

And when it comes to booking directly with an airline or with an OTA, 65% say they book wherever is cheapest.

I prefer to book wherever the flight is the cheapest
65%
I prefer to book directly with the airline
34%
0%
100%
Google Flights
Direct w/ Airline
Kayak
Skyscanner
Momondo
Expedia
Priceline
Travelocity
Orbitz

More than half of people will book two roundtrips to get to their final destination (such as NYC to Athens, Athens to Santorini) if it saves them $200 and 68% would travel to an airport up to two hours away in order to get a cheaper flight.

12

A Look at Traveler Preferences
Travel related Illustration
87%

Enjoy the trip planning process

Travel related Illustration
99%

Travel with some sort of camera

Travel related Illustration
87%

Bring phone, laptop, tablet

Travel related Illustration
43%

Bring pillow

Travel related Illustration
64%

Pack snacks

Travel related Illustration
72%

Go carry-on only most of the time

Travel related Illustration
73%

Don't mind reclining

Travel related Illustration
18%

Strongly against reclining

Travel related Illustration
60%

Love window seat

Travel related Illustration
38%

Prefer aisle

Travel related Illustration
2%

Love middle seat

13

Summary
There’s never been a cheaper time to travel.

Prices for flights have continued to fall over the last few years—and we don’t expect that to change in 2020.

People are willing to spend money on travel; they just don’t want to spend it on flights.

While people intend to spend more money on travel this year, they expect to go on more trips with that money. And when travelers save on flights, they use the money for more travel.

Despite a lot of changes in the way people travel, some things are constant.

Europe is still the favored destination, and though Instagram plays a part in many travelers’ plans, most go where they can get a deal or to places recommended by friends and family.

Travel—at least for Going members—is highly important.

For these travelers, a trip is more than a vacation, and saving on flights translates into more opportunities to see the world.

character throwing a paper airplane
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